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‘We need to keep pace’: cruise leaders on the challenges facing growth
- The cruise sector must continue to evolve if it is to keep pace with its ambitious growth targets.
- MSC Cruises' Antonio Paradiso predicted the disruption caused by the Strait of Hormuz closure could continue for another "six to nine months"
- Key to keeping up with supply is ensuring consumers are being matched with the right product, said Hurtigruten's Iain Powell.
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AI vs travel agents: what does the future of cruise retail look like?
- The number of people using AI for holiday inspiration has doubled year-on-year, with 43 per cent now confident to some degree in letting AI plan their holiday
- Agents are increasingly acting as “curators and translators”, helping customers navigate a cruise market spanning ocean, river, expedition, ultra-luxury and yacht-style sailings
- Industry leaders believe AI will take on more research and administration, freeing the trade to spend more time building relationships
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