- The number of people using AI for holiday inspiration has doubled year-on-year, with 43 per cent now confident to some degree in letting AI plan their holiday
- Agents are increasingly acting as “curators and translators”, helping customers navigate a cruise market spanning ocean, river, expedition, ultra-luxury and yacht-style sailings
- Industry leaders believe AI will take on more research and administration, freeing the trade to spend more time building relationships
Hurtigruten records strongest revenue in 133-year history
- Hurtigruten has recorded the strongest revenue since the line was founded in 1893
- Chief commercial officer has Iain Powell hailed the value of UK agents in supporting the growth of the market
- The UK is now the third-largest source market for the cruise line, up from fifth just three years ago
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