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Cunard unveils 'most memorable voyage collection ever' for 2028
- Cunard has released its 2028-29 collection featuring 93 voyages calling at 104 destinations across 49 countries
- Queen Mary 2 will depart on its 500th transatlantic crossing and Queen Elizabeth will sail a 115-night World Voyage
- Associate vice president of EMEA sales Iain Baillie has encouraged agents to suggest shorter sailings to their new-to-cruise or new-to-brand customers
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AI vs travel agents: what does the future of cruise retail look like?
- The number of people using AI for holiday inspiration has doubled year-on-year, with 43 per cent now confident to some degree in letting AI plan their holiday
- Agents are increasingly acting as “curators and translators”, helping customers navigate a cruise market spanning ocean, river, expedition, ultra-luxury and yacht-style sailings
- Industry leaders believe AI will take on more research and administration, freeing the trade to spend more time building relationships
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